This can be done once you log in to your account. To do so, find the “ MY ACCOUNT” tab, at the right, on the top main navigation bar. Then choose “ RETURNING CUSTOMER” Once the page loads you will find your billing and shipping address listed below where you can proceed with changes. Be sure to hit the UPDATE MY INFORMATION button before moving on.
Please use the RESET MY PASSWORD link to request a password reset that will be sent to your email. The link can be found on the bottom left of the page, once you enter the MY ACCOUNT area, navigated from the main menu bar at the top right. If you encounter further difficulties, please contact customer service for assistance: https://www.patchmd.com/crm.asp?action=contactus
For domestic orders: Please allow 4-5 business days after order confirmation. You will receive an email with a tracking number once the package has been shipped. For international orders: Please allow a minimum of 2 weeks after order confirmation. Please note that tracking is not provided on international shipping.
We do not recommend taking our patches in place of your doctor’s prescribed medication. Please consult your professional healthcare provider if you have questions regarding PatchMD.
Any time! Our patches are meant to be convenient and fit around YOU – so whether first thing in the morning or before bed, at work or during afternoon tea, you can apply a patch. Patches are not meant to be worn longer than eight hours at any one time. B12 at night is not recommended.
Why wear one patch when you could wear three? Although more than one patch at a time is not uncommon, we recommend that you first consult with your doctor about your individual needs and any test results that may be applicable. Multiple patches can be applied each day, including different patches simultaneously. That is why some people wear 3-5 patches at one time.
Our desire is to get your patches to you as soon possible. We ship every order within 1-2 business days of the order’s placement, followed by 3-5 business days of transit depending on your location. Our customers may experience lengthy delivery times around holidays. We ship our patches from Henderson, Nevada.