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ORDERS AND ACCOUNTS

How can I change my billing or shipping info?

By |2022-06-23T23:14:59-08:00June 23, 2022||

This can be done once you log in to your account. To do so, find the “ MY ACCOUNT” tab, at the right, on the top main navigation bar. Then choose “ RETURNING CUSTOMER” Once the page loads you will find your billing and shipping address listed below where you can proceed with changes. Be sure to hit the UPDATE MY INFORMATION button before moving on.

I forgot my password, what do I do?

By |2022-06-23T23:14:43-08:00June 23, 2022||

Please use the RESET MY PASSWORD link to request a password reset that will be sent to your email. The link can be found on the bottom left of the page, once you enter the MY ACCOUNT area, navigated from the main menu bar at the top right. If you encounter further difficulties, please contact customer service for assistance: https://www.patchmd.com/crm.asp?action=contactus

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